SMEs Operation

SMEs

Mean ± SD

Productivity Improvement

3.45 ± 0.930

Improve in on-time Order Management

3.63 ± 1.090

Improve in on-time delivery

3.96 ± 1.101

Stock/inventory reduction

3.80 ± 1.007

1: Still not Implemented; 2: 1 - 2 years ago; 3: 3 - 5 years ago; 4: More than 5 years